woman receiving a head massage

Known for it’s transformative blend of relaxation, scalp rejuvenation, and luxury, Japanese Head Spa is growing in popularity across the country and it’s coming to Griffin Gate!

ABOUT THE SPA AT GRIFFIN GATE

RESERVATIONS
The Spa at Griffin Gate is open to the public. Appointments are required for all services.
To ensure your preferred appointment time, we recommend booking at least a week in advance. A credit card is required to guarantee the reservation. Services are subject to availability, and pricing may vary during peak times.
ARRIVAL
Plan to check in at least 15 minutes prior to your appointment. Service time will not be extended for late arrivals and the full price of the service will be charged. We strongly recommend leaving valuables at home. The Spa at Griffin Gate is not responsible for lost of stolen items.
SPA REQUIREMENTS
Spa access is reserved only for guests receiving treatments. We welcome guests 13 years of age and older, however, a parental chaperone and a signed release form are required for those under 18. We ask that you turn off or silence cellphones while you’re here. Please step outside the spa if you must make or receive a call. Pre-treatment guest intake forms are required.
CANCELLATION POLICY
A 24 hour notice is required for cancellations or changes to all appointments. Cancellations with insufficient notice may be subject to charges up to the full price of the service. All no-shows will be charged full service price.
GRATUITIES
For your convenience, a 22% service charge is automatically added to each spa service, which includes a 15% gratuity for your provider. Additional gratuities are at your discretion.
PAYMENT METHODS
We gladly accept all major credit cards, Marriott gift cards, SpaFinder gift cards, spa gift certificates, and room charges. Cash and checks are not accepted.
ALCOHOL POLICY
For safety and well-being of our guests, we strongly advise against consuming alcohol before or after spa services. We do not serve alcoholic beverages in the spa. Guests who arrive intoxicated may have their appointments cancelled or rescheduled and may be subject to late cancellation fees.
AMENITIES
While you’re here, enjoy all of the luxurious amenities available exclusively to our spa guests!
  • Co-ed relaxation room with a complimentary tea bar, spring water, and snacks
  • Private men’s and women’s lounges with showers, steam rooms, and dressing areas
  • Robes, slippers, and toiletries are provided
  • Outside food and beverages are not allowed inside the spa
SPA BOUTIQUE
Enjoy some retail therapy in our boutique, with or without a spa appointment!

1800 Newtown Pike, Lexington, KY 40511
Email: LEXKYSpaLeadTeam@marriott.com
Phone: 859-288-6175
Monday-Saturday 9:00-6:00
Sunday By Appointment
Hours may vary on holidays.
Work with us!
View career opportunities at Griffin Gate
and apply online here!
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